We've compiled a list of the most commonly asked questions to help you be successful in supporting your community during the It’s Time Texas Community Challenge. We encourage you to review these, however, if you still have questions, feel free to contact us. Good luck in this year's Challenge!

General

The IT'S TIME TEXAS Community Challenge, presented by H-E-B, is a free 8-week, statewide competition in which Texas communities compete to see which communities can demonstrate the greatest commitment to healthy living! The 2019 Community Challenge runs from January 7 - March 3, 2019 until 5:00 p.m.

If your community has a mayor, then it is in our system. To activate your community's profile page, you simply need to register, which you can do here!

Did you know there are more than 3,000 cities and towns in Texas? With so many communities in our great state, we've created 5 size categorizes, which are based on community population, to try and pit similarly sized communities against one another. The population breakdown is as follows:

  • Metro - 300,000+
  • Large - 100,001 - 300,000
  • Mid-sized 40,001 - 100,000
  • Small - 5,001 - 40,000
  • Extra Small - 1 - 5,000

The Community Challenge is made possible by the generosity and support of H-E-B, along with our other Founding Allies, SNAP-Ed. The Challenge is an initiative created and managed entirely by IT'S TIME TEXAS, an Austin-based 501(c)(3) nonprofit organization that champions the movement for a healthier Texas by making healthy lifestyles more accessible to all Texans. Our programs and partnerships empower Texans to lead healthier lives, build healthier communities, and contribute to a healthier state. All inquiries submitted through the contact form on the Community Challenge website will reach IT'S TIME TEXAS staff, who will assist you. Our staff looks forward to helping with questions regarding the competition and website. H-E-B-specific inquiries should be submitted directly to them via the H-E-B website at www.heb.com.

Internet Explorer, particularly older versions of the browser, create known bugs and issues when using Community Challenge website. For that reason, we strongly recommend that you do NOT use Internet Explorer and instead use Chrome, Firefox, or Safari to view and interact with the Challenge website.

Please don't' hesitate to contact us if you have any questions or need additional support. The IT'S TIME TEXAS offices are open from 9-5, Monday - Friday, and we'll do our best to get back to you within 24 hours. Inquiries submitted over the weekend will be responded to by 5:00 pm the following Monday.

Registration

Yes! Because you're awarded 500 points for registering for the Community Challenge, we delete all user accounts from the previous years, allowing you to once again earn points for your community just for signing up.

Additionally, and only if eligible, you have the option to opt-in to the School District Challenges during registration.When you opt-in and choose a School District, you will ensure that all the points you earn for your community during this year's Challenge will also be accredited to the school district you choose during registration.

Fear not! Contact us to let us know if you don't see your community listed. We'll happily get your community in the system. Please note that in order for a community to participate, it must have a mayor in term.

This year, points will only be awarded to the community you choose to represent during registration. 

School District Challenge

The School District Challenge is a separate, side-competition for school staff and faculty, as well as parents of students, in grades K-12. So, if you are a teacher, an employee of a school or district, or a parent of a student(s) in grades K-12, you're eligible to opt-in to participate. This means that by opting in, every time you submit a healthy activity and earn points, your school district will also receive credit for your points during this year's Community Challenge.

For example, Mrs. Jane Doe is a teacher at Austin ISD. During registration, she decides to opt-in to the School District Challenge, while also choosing to represent the city of Austin. During the first week of the Challenge, she decides to upload a Healthy Selfie, worth 200 points. Because she opted into the District Challenge during registration, she'd earn 200 points for both Austin and Austin ISD. Had she not opted in, those 200 points would only have been awarded to Austin.

If you don't meet that criteria, you are not allowed to opt-in to represent a school district. 

Yes! We've pre-loaded a list of Texas schools and school districts, which was provided to us by National Center of Education Statistics. The list of districts is accessible to users who opt-in to the School District Challenge during registration.

If you don't see your school district on the list, please contact us to let us know. 

If you are eligible for the District Challenge but forgot to opt-in during registration, you can edit your user account and opt-in retroactively. It's important to note that if you do forget to opt-in during registration but decide to do so at a later date, only those points you earn after you've opted-in will be awarded to your district. Points earned before you opted-in cannot be retroactively awarded.

Yes! Though we hope you'll have your principal's support, there are plenty of other school-related activities for you to take part in.

Yes, however, any points you've earned for a community, and/or district (if applicable) beforehand are not transferable. You can edit your account information via your user profile page when logged in.

The School District Leaderboard is a snapshot of the current rankings for the School District Challenge. Points associated with each district are the result of users who've opted in to represent their school district during this year's Community Challenge.

If you have any questions about the leaderboard, please email us at [email protected].

No.In order to participate in the School District Challenge, you must also be participating in the Community Challenge, meaning you are required to represent a Texas community.

Earning Points & Content Moderation

There are a number of different ways to earn points for your community! To start, you must be a registered user, which will award your community 500 points (700 points during pre-registration)! Once registered you can click Log Activity link to submit different activities to help your community compete for the crown!

Click here to download our big picture pdf, which provides suggestions and ideas to help you earn points!

We want all sectors of your community to come together to celebrate healthy living. As such, we've broken out the different ways communities can earn points into five main sectors: Individuals; School Representatives; Business and Organization Representatives; and Local City Officials.

Community Members (Everyone!)

  • Submit your fitness activities twice a day with our Activity Tracker or connect your Map My Fitness/Fit Ranking Activity Tracker and get credit for up to two logged workouts per day (100 points per bout of activity/workout)
  • Track Your Weight with the Weekly Weight Tracker (100 points once per week)
  • Watch the Living Healthier Video Lesson (200 points) (link to the lesson)
  • Upload a Healthy Selfie: Exercise & Fitness Photo 2x/day (200 points per upload)
  • Upload a Healthy Selfie: Eating Healthy Photo 5x/day (200 Points per upload)
  • Host a Community Event (250 points per event)

* Specific rules for each activity type can be seen when trying to upload each activity

School & School District Representatives

  • Healthy Staff Activity: School Staff only (200 Points)
  • Teach Healthier Activity (500 Points)
  • Teach Healthier MyPlate Lesson (20 Points per student) 
    • School & School District-specific Pledges
    • 2,000 Points: Superintendent, District School Board, District Health and Wellness Coordinator, District School Health Advisory Council Group (SHAC) Leader
    • 250 Points: Principal, Teacher, Parent Teacher Association Member (PTA)

* Specific rules for each activity type can be seen when trying to upload each activity

Mayors & City Officials

  • Mayor's Pledge (10,000 points)
  • Mayor's Challenge Video (15,000 points)
  • City Council Pledge (2,500 points)
  • IT'S TIME TEXAS Sanctioned & Approved Community Challenge Event (5,000 points)
  • Establish or Strengthen a Community Health Collaborative (20,000 points)

* Specific rules for each activity type can be seen when trying to upload each activity

Business, Nonprofit, and Community Organization Reps

  • Work Healthier Pledge (250 points)
  • Work Healthier Assessment (500 points)
  • Healthy Workplace Activity/Event(200 points)

You can learn more about each of these activities by clicking on any you'd like to upload. At the top of each of those forms, there's a detailed list of rules and requirements, including what's required and what's not allowed. If you still have questions, please don't hesitate to contact us.

IT'S TIME TEXAS team members review content uploaded to the website every day to ensure that each upload adheres to the rules and regulations of the Community Challenge activities. At times, there are hundreds of activities uploaded to the website every day. During these more active periods, we're not always able to review it all in real time, but it will happen. Should we find uploads that do not meet the rules and regulations, we will delete it from the website, which will also remove any points previously awarded. Because of this, we encourage you to take extra time to make sure what you're uploading follows our guidelines. The specific rules for each activity type can be found on your community profile page.

In some cases, we do notify users of content removal, however, to keep up with the volume of activities uploaded by Challenge participants, this is not always an option. Content that is clearly outside of the rules and guidelines, or duplicated posts, will often be deleted without notice. Additionally, users who repeatedly upload incorrect and/or duplicated content and activities can be suspended or removed.

FitRankings & Using a Fitness App to Track Activity

We're thrilled to offer Challenge participants an opportunity to use FitRankings in order to earn points for fitness activities tracked with select fitness apps and wearable devices!

Challenge users who wish to use this innovative software, must create an account with FitRankings, and then choose and connect the fitness app or wearable device they want tracked via FitRankings which can all be done directly from the "My Account" page on the Challenge website.

Once connected, FitRanking's first-of-its kind platform, will automatically import data / activities from the fitness app or wearable device you've given it permission to track. The data / activities FitRankings collects for each connected user is then passed on to the Community Challenge website, where it's converted into points to help your community compete!

Note: If you participated in the Community Challenge and connected with FitRanking last year, you'll be able to use the same email and password you used when you created your FitRankings account last year to login and reconnect.

 

  • Apple Health
  • Strava
  • MapMyFitness
  • Fitbit
  • Runkeeper
  • Misfit
  • GoogleFit
  • Jawbone
  • Polar
  • Garmin
  • Moves

 

Step 1: FitRankings Registration or Login:

1. Click the orange 'Connect a Device' button below, which will trigger a popup form.
2. Fill out the short 'Sign Up' form and click the 'Get Started' button or, if you used this tool last year, click login and enter the email and password you created last year, to move on to next step.

Note: You'll be able to use the email and password you submit in this step to login to your FitRankings account in the future. If you participated in the Community Challenge and used this tool last year, you do not need to create a new account with FitRankings. Instead, you'll simply be able to click the "Login" link in the popup to enter the email address and password you created during this step last year.

Step 2: Connecting Your Fitness App/Device

After completing step 1, you'll be presented with a list of fitness apps that you can use to earn points for your community during this year's Challenge:

1. Click the 'Connect' button next to the fitness app you prefer to use
2. Follow the instructions provided in order to verify access to your fitness account and give permission for Community Challenge website to check for workouts logged.

Note: The instructions vary slightly from app-to-app but all require that you login to your account and give permission to share your fitness-related data with FitRankings and the Community Challenge.

Once you've successfully completed the steps above, you'll be redirected back to your Community Challenge user profile.

If you see an orange 'Connected!' button, you're good to go!

Users who have successfully connect their fitness app or device to their Community Challenge account will be awarded 100 points for each workouts/activity logged through their connected fitness app.

Note: The Community Challenge website will check for new workouts/activities from users with connected apps and devices once every 24 hours. Points will be awarded accordingly following these checks and can take up to 24 hours to show up in your content log.

Please also note we only award points for two workouts per day. Additional workouts can be logged but points will not be awarded to your community.

Don't worry! We've created a fitness tracker of our own that you can use anytime you'd like to log a workout or bout of exercise. It's easy to use and doing so will ensure you can earn points for your community by getting active.

To access it, login and click the "Fitness Tracker" link, which can be found by hovering your cursor over the "Log Activity" link. 

Troubleshooting FitRankings

We're thrilled to offer Challenge participants an opportunity to use FitRankings in order to earn points for fitness activities tracked with select fitness apps and wearable devices!

Challenge users who wish to use this innovative software, must create an account with FitRankings, and then choose and connect the fitness app or wearable device they want tracked via FitRankings which can all be done directly from the "My Account" page on the Challenge website.

Once connected, FitRanking's first-of-its kind platform, will automatically import data / activities from the fitness app or wearable device you've given it permission to track. The data / activities FitRankings collects for each connected user is then passed on to the Community Challenge website, where it's converted into points to help your community compete!

Note: If you participated in the Community Challenge and connected with FitRanking last year, you'll be able to use the same email and password you used when you created your FitRankings account last year to login and reconnect.

Internet Explorer, particularly older versions of the browser, create known bugs and issues when using Community Challenge website. For that reason, we strongly recommend that you do NOT use Internet Explorer and instead use Chrome, Firefox, or Safari to view and interact with the Challenge website.

If you do not see the orange "Connect" button on your account page when logged into the Community Challenge website, chances are you're using Internet Explore to view the site. If that's the case, we recommend that you use instead try logging in to the Community Challenge website using Chrome, Firefox, or Safari.

If you still don't see the orange "Connect" button, we recommend that you clear your browser's cache and browsing history and then login again to the Challenge website.

If that doesn't work, please feel free to contact us and we'll try to help you troubleshoot.

If you've successfully connected your Community Challenge account to your FitRankings account but don't see any activities in the "My Content" section on your "My Account" page chances are that:

1. The Challenge website hasn't run its daily check for new activities from connected FitRranking users.

OR

2. The data from the fitness app or wearable device you're tracking with FitRankings didn't sync for the day. You can check this by logging into FitRankings.com using the email and password you entered when you signed up to connect with FitRankings.

Once logged into FitRankings.com, you'll see the activity that's been tracked under the "My Feed" part of the webpage. If you don't see any new activity for the day, you can try to force it to check by clicking the "Sync Now" button under "My Devices".

Fitbit and Apple Health users who don't see activities successfully imported from FitRankings to the Challenge website will need to login to their FitRankings account and click the "Sync Now" button in order to ensure data from your Fitbit or Apple Health account is pulled into your FitRankings account, which will ensure we have updated data when the Challenge website checks each night.

Winning Communities & Prizes

The community with the most points in each size category will receive an $1,800 community grant to put toward future health-related efforts, along with a trophy, school district banner, Governor's certificate, web banner and badge, and four free registrations to the 2019 Healthier Texas Summit event! Runner-ups and School District winners will receive a plaque.

By the end of the competition, there will be tens of thousands of activities submitted to the Challenge website. In order to ensure that all of the content is valid and within our guidelines, we'll take a few days to review the site's content before announcing the winners. Decisions by the Community Challenge judges are final in all matters. Winners will be announced on the IT'S TIME TEXAS Facebook page.

Prizes are distributed to city officials for them to decide how to utilize the funds and free Summit registrations.

We would love to reward the hard work and commitment that goes into participating in the Challenge. Individuals will be entered into drawings to win prizes when they reach various point levels throughout the competition. These levels include 5,000 points, 12,000 points, and 20,000 points.

Prizes, such as the ones listed below, will be awarded to people chosen at random from a pool of participants who reached the different point levels. Drawings will take place weekly and be announced on Facebook (@itstimetx). You can also find out about prizes being offered! Be sure to ‘like’ our Facebook page and tag @itstimetx and be a part of the fun throughout the Community Challenge!

Watch your healthy actions lead you towards personal well-being and contribute to a healthier community! The more activities and selfies you log, the more chances you have to win.

So, be sure to submit your healthy actions on the website throughout the 8 weeks to be entered to win some of these great prizes.

Prizes:

  • $25, $40, $75 H-E-B Gift Cards
  • It’s Time Texas Swag items
  • Yoga mats
  • Water bottles
  • Massage certificates
  • Personal training gift cards
  • Healthy edibles
  • And more!