FAQs

What is the IT'S TIME TEXAS Community Challenge?

The IT'S TIME TEXAS Community Challenge, presented by H-E-B, is a free, statewide competition in which Texas communities compete to see which can demonstrate the greatest commitment to healthy living! Click here to watch a tutorial video explaining how to interact with the Challenge website.  

When does the Challenge end?

The Challenge runs from Monday, January 9 through Friday, March 31, 2017

If I participated last year, do I need to register again?

Yes! Because you're awarded 1,000 points for registering for the Community Challenge, we delete all user accounts from the previous years. So, if you participated last year, you must register again. Spread the word, because this year's registration points are more valuable than ever before!

Do I register my school or business?

No! When signing up to participate in the Community Challenge you select the community you would like to represent during this year's competition, not the school, school district, and/or organization you work for or with. Once you've successfully registered, you will then be able to submit activities as a reprsentative of a school, school district, and/or business or organization. It is at this point, that you're able to note the name of that entity.

So, for example, if you're a teacher, you'll select the community you want to represent during registration. Then, once registered, you can choose to submit activities from the "School' category". When submitting any of the school-related activities, you're required to designate the school district you represent so that the points you receive go to both your community and your district. 

How do I earn points for my community?

There are a number of different ways to earn points for your community! To start, you must be a registered user, which will award your community 1,000 points! Once registered you can click the orange LOG ACTIVITY+ link in the navigation menu or visit your Community's Profile Page to submit different activities to help your community compete for the crown!

Can you help me understand how to use the website?

Absolutely! We created a detailed tutorial video that walks you through everything from registration, to uploading different activities to earn points. You can watch it on YouTube by clicking here.

What specific activities can I do to earn points for my Community?

We want all sectors of your community to come together to celebrate healthy living. As such, we've broken out the different ways communities can earn points into five main sectors: Individuals; School Representatives; Business and Organization Representatives; Faith-based Organizations; and Local City Officials. You can participate in the activities across all of these sectors and are encouraged to earn points as an individual, a representative of your school or workplace, as well as with any community organizations and groups you're a part of! The more you do, and the more you can get others involved, the more points you'll earn for your community! 

To see the specific rules and requirements for each Community Challenge activity click here

Community Members (Everyone!)

  • Submit your fitness activities up to 2 times a day with our Activity Tracker (50 points per activity) OR Connect Your Map My Fitness Activity Tracker and get credit for up to two logged workouts per day (50 points per workout)
  • Track Your Weight with the Weekly Weight Tracker (100 points)
  • Host a Community Event (250 points per event)
  • Upload a Healthy Selfie: Exercise & Fitness Photo (200 points per upload)
  • Upload a Healthy Selfie: Eating Healthy Photo (200 Points per upload)

* Specific rules for each activity type can be seen on your community profile page. 

School & School District Representatives 

  • School Staff Shout Out (100 points per Shout Out)
  • Healthy Activity: School Staff (200 points Activity)
  • Teach Healthier™ Activity (500 points per Activity)
  • School & School District-specific Pledges
    • District Health & Wellness Coordinator (100 points)
    • District School Health Advisory Council (SHAC) member (500 points)
    • Parent Teach Association Member (250 points)
    • Principal (500 points)
    • Teacher (200 points)
    • Superintendent (2,000 points)

* Pledge terms, details, and rules can be seen on your community profile page

Business, Nonprofit, and Community Organization Reps

  • Work Healthier Pledge  (250 points)
  • Nonprofit & Community Organization Leader Pledge (250 points)
  • Work Healthier Assessment (500 points)
  • Healthy Group Activity (200 pointsper activity)

* Pledge terms, details, and rules can be seen on your community profile page

Faith-based Organization Reps

  • Faith-based Leadership Pledge (250 points)
  • Healthy Group Activity (200 points per activity)

* Pledge details can be seen on your community profile page

Mayors & City Officials

  • City Council Member Pledge (2,500 points)
  • IT'S TIME TEXAS Sanctioned & Approved Community Challenge Event (5,000 points)
  • Mayor's Pledge (10,000 points)
  • Mayor's Challenge Video (15,000 points)
  • Establish or Strengthen a Mayor's Health & Fitness Council or Local Health Collaborative (20,000 points)

You can learn more about each of these activities on your community's profile page. Simply click the "?" next to each title to get the details about what's allowed and what's not. If you still have questions, please don't hesitate to contact us

How is the content uploaded to the website moderated?

IT'S TIME TEXAS staff and team members review content uploaded to the website everyday to ensure that each upload adheres to the rules and regulations of the Community Challenge activities. At times, there are hundreds of activities uploaded to the website everyday. During these more active periods, we're not always able to review it all in real time, but it will happen. Should we find uploads that do not meet the rules and regulations, we will delete them from the website, which will also remove any points previously awarded. Because of this, we encourage you to take extra time to make sure what you're uploading follows our guidelines. The specific rules for each activity type can be found on your community profile page.

What is the User Ranking on my profile?

This year, we've added your overall user ranking to your user profile, which is based on your total points compared to all other registered users. Please you'll get your initial ranking 24 hours after you register. From there, your user ranking will update periodically throughout the Challenge.

Will you notify me if you remove something I've uploaded?

In many cases, we do notify users of content removal, however, to keep up with the volume of activities and participants, this is not always an option. Content that is clearly outside of the rules and guidelines, or duplicated posts, will often be deleted without notice. Additionally, users who repeatedly upload incorrect and/or duplicated content and activities can be suspended or removed. 

What do the winners receive?

The winning community in each size category will receive an $1,800 community grant to put toward future health-related efforts, along with a trophy, school district banner, Governor’s certificate, web banner and badge, and 15 free registrations to our 2017 Summit event! Runner-ups, Recognized Communities, and School District winners will also receive plaques and other forms of recognition and will be invited to our Community Challenge Award Ceremony at the Capitol in the Spring.

When are the winners announced?

By the end of the competition, there will be tens of thousands of activities submitted to the Challenge website. In order to ensure that all of the content is valid and within our guidelines, we'll take a few days to review the site's content before announcing the winners. Winners will be announced on the IT'S TIME TEXAS Facebook page.

How can my community compete with larger communities?

Did you know there are more than 3,000 cities and towns in Texas? With so many communities in our great state, we've created 5 size categorizes, which are based on community population, to try and pit similarly sized communities against one another. The population breakdown is as follows:

  • Metro - 300,000+
  • Large - 100,001 - 300,000
  • Mid-sized 40,001 - 100,000
  • Small - 5,001 - 40,000
  • Extra Small - 1 - 5,000

I'm trying to register and don't see my community listed. What's up with that?

Fear not! Email us to let us know if you don't see your community listed. Assuming it meets our basic criteria, we'll happily get your community in the system.

What if I work in a different community than I live?

No problem! When you submit activities to earn points, you have the opportunity to choose the community that you'd like those points to go to. If you'd like to divvy them up, you're welcome to.

My principal hasn’t signed the pledge, can my school still participate in the Challenge?

Yes! Though we hope you'll gain your principal's support, there are plenty of other school-related activities for you to take part in.  

Can my school district participate? 

Yes! We hope all of your school district's schools will participate, and we award points for districts that have pledged support from their Superintendent, Health and Wellness Coordinator, and School Health Advisory Council (if applicable).  

What's the School District Leaderboard? 

All school-related activities will be attributed to a school district. The School District Leaderboard, located on your community profile page, will show the districts in each size category with the most points. If you have any questions about this leaderboard, please email Sara Jefferson at Sara@itstimetexas.org.

How do I sync my MapMyFitness Account to the Community Challenge?

We're excited to offer MapMyFitness integration with the Challenge! To get points for workouts logged with your MapMyFitness account, you need to go to register for the Challenge, go to your Community Challenge user profile, and click the UnderArmour button. From there, you'll need to approve access for the Challenge website to pull workouts from your MapMyFitness website twice a day. With your accounts successfully synced, we'll award 50 points for up to two workouts logged in your MMF account everyday of the Challenge. Please note that while we are excited about its integration, technical challenges related to, or associated with a MapMyFitness account, including the paring of third party wearable devices or app (i.e. FitBits, Garmin Vivosmarts, Jawbones, etc.) to a MapMyFitness account, are not supported by IT'S TIME TEXAS. Technical difficulties and questions related to a MapMyFitness account or third-party wearable devices or app should be directed to those specific vendors.

If you're having problems with or are concerned about activities syncing to the Challenge, we encourage you to manually upload fitness activities to the Challenge website using our Manual Fitness Tracker. 

I'm having problems synching the MMF app with the MMF website. Can you help?

Unfortunately, technical challenges between your MapMyFitness app the MapMyFitness (MMF) website are not supported by IT'S TIME TEXAS. Questions related to pairing your MMF mobile app with your MMF account online should be directed to MapMyFitness. If you're having problems or are concerned about activities syncing to the Challenge, we encourage you to manually upload fitness activities to the Challenge website using our Manual Fitness Tracker. 

What if I don't have access to or use MapMyFitness?

Don't worry! We've created a manual fitness tracker that you can use to log up to two workouts per day. This tracker is located on your user account and community profile page, and you will earn the same number of points per activity. 

What roles do IT'S TIME TEXAS & H-E-B play in the Challenge?

The Community Challenge is made possible by the generosity and support of H-E-B, along with Blue Cross and Blue Shield of Texas, and SNAP-Ed. The Challenge is a program created and managed entirely by IT'S TIME TEXAS, an Austin-based 501(c)(3) nonprofit organization dedicated to building a healthier Texas. All inquiries submitted through the contact form on the Community Challenge website will reach IT'S TIME TEXAS staff, who will assist you. Our staff looks forward to helping with questions regarding the competition and website. H-E-B-specific inquiries should be submitted directly to H-E-B via www.heb.com

Need Additional Support?

Please don't hesitate to contact us if you have any questions or need additional support. The IT'S TIME TEXAS offices are open from 9-5, Monday - Friday, and we'll do our best to get back to you within 24 hours. Inquries submitted over the weekend will be responded to by 5:00pm the following Monday. 

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