IT'S TIME TEXAS team members review content uploaded to the app every day to ensure that each upload adheres to the rules and regulations of the Community Challenge activities. At times, there are hundreds of activities uploaded to the app every day. During these more active periods, we're not always able to review it all in real time, but it will happen. Should we find uploads that do not meet the rules and regulations, we will delete it from the platform, which will also remove any points previously awarded. Because of this, we encourage you to take extra time to make sure what you're uploading follows our guidelines.

You can share your virtual or socially distanced group activity with your community by selecting “Organize Activity” in your Community Challenge dashboard. To share your organized activity, you will need to provide a title, brief description, the type of activity that will be completed, the start and end dates and times and a photo that will give individuals interested in joining an idea of what type of activity you are organizing. This can be your organizations logo, a photo of a flyer for the activity, or a generic photo related to the activity.

All virtual and socially distance activities that have been shared by participants can be found under the “Discover” feature in the Community Challenge app. You can use the Map feature to see socially distanced activities that have been organized near you, or view the List feature to see all activities organized during the Community Challenge, including virtual events and activities.

High Fives are a fun way to stay connected with other Community Challenge participants . You can give High Fives to other participants using the “Community” feature in the Community Challenge app. Under each photo in the Community Feed, you will have the option to give High Fives to other participant by simply clicking the “High Five” icon.

In order to receive High Fives, you must share at least one photo to the Community Feed by selecting “Share with Community” when you are reporting your activity. The more fun and exciting activities you share to the Community Feed, the more High Fives you are likely to receive.

You can view the number of High Fives you have given and received in your Community Challenge dashboard.

All leaderboards can be accessed using the “Challenges” feature in the Community Challenge App. Under Challenges you will be able to view leaderboards for the overall Challenge, as well as for the weekly mini-challenges.

Community Leaderboard
The Community Leaderboard will show the rankings of all communities by point totals based size category. You can check this leaderboard daily to see how well your community is doing during the Community Challenge.

School District Leaderboard
If you have opted into the School District Sub-Challenge, the School District Leaderboard will show the rankings of all school districts by point totals based on size category. You can check this leaderboard daily to see how well your school district is doing during the Community Challenge.

Employer/Organization Leaderboard
If your employer or organization has signed up for the Employer/Organization Sub-Challenge, the Employer/Organization Leaderboard will show the rankings of all employers and organizations by point totals. You can view this leaderboard to see how well your employer/organization is doing during the Community Challenge. Please keep in mind that all employers and organizations participating in this year’s Challenge vary in size.

Under this leaderboard, you will also be able to view how you rank in comparison to individuals in your workplace or organization. You can view your specific leaderboard by selecting your employer or organization on the overall Employer/Organization Leaderboard.

Team Leaderboard
If you have opted into the Team Sub-Challenge, the Team Leaderboard will show the rankings of all participating teams by point totals. You can check this leaderboard daily to see how well your team is doing during the Community Challenge.

Under this leaderboard, you will also be able to view how you rank in comparison to your team members. You can view your specific team leaderboard by selecting your team name on the overall Team Leaderboard.

All activities you have submitted can be view under you activity report. You can view your activity report by selecting the Menu button at the top left corner of your screen and selecting “My Reported Activity.” This will show all of the activities you have reported on the Community Challenge app including the activities you have not shared with your Community Feed.

To support you on your health journey during the Community Challenge, we have include some fun and helpful health resources in the Community Challenge App. You can access the resources by selecting the Menu button at the top left corner of your screen and selecting “Resources.”

You can change your password within the Community Challenge App by selecting the Menu button at the top left corner of your screen and selecting “Settings.” Once you are in your settings, click “Account Settings” then “Reset Password.”

Forgot you password to log into the app? No worries! Just select “Forgot Your Password?” and create a new one using the email address you registered with for the Community Challenge.

Once you have logged into the Community Challenge app, you can add or update your profile picture by clicking the circle at the top of your app screen and select “Update Profile Photo.”

We are excited to announce that the Community Challenge app offers integration with Apple Health and Google Fit! To sync your Apple Health or Google Fit data, select the Menu button at the top left corner of your app screen and click “Health Data Sync.” In order to sync your health data, you must allow permissions by selecting “allow all categories.” Once you have allowed the Community Challenge app permissions, be sure to click the “Auto Sync” toggle switch. This will allow the Community Challenge app to automatically sync your exercise and award you points for each activity.

While we hope that all photos shared are appropriate for a diverse audience, we know there may be instances where you may want to report a photo that doesn't meet that standard. You may report a photo by selecting the three dots at the top of any photo within the Community Feed. Once you have selected this icon you will select “Report Abuse” and our team will be notified to review this activity.

There are a number of different ways to earn points for your community! To start, you must be a register for the Community Challenge and you must download the Community Challenge app.

Below are all the ways you can earn points within the app when you submit healthy actions during the Challenge:

Click here to download our big picture pdf, which provides suggestions and ideas to help you earn points!

Points earned through the app (posting healthy activities such as healthy eating or exercise) only allow for a daily maximum of 1,000 points. After you reach 1,000 points for the day the app will allow you to continue to log activities but your points will no longer contribute to your overall Challenge Points. Points for registration, registration events or Mayor videos do not effect the 1,000 point daily maximum.

Multiple pledges can be uploaded to your account but you will only receive 100 points for the first pledge you upload. We encourage every pledge maker to make their own account and upload their pledge to maximize the most points possible for your school or community and participate in the Community Challenge. If you would like to receive points for more than one pledge that you have uploaded please contact [email protected] for next steps.

Because there are often hundreds of participants submitting activities at the same time, we've enabled caching on a number of the points and stats you see throughout the Community Challenge website, which helps keep site speed and load times more manageable but also means some of the points and stats do not update in real-time. For instance, if you submit a selfie, the point total on your user profile page won't immediate reflect the 50 points you've earned. Rest assured, however, you will earn points for all activities submitted that adhere to our daily and user rules and limits, and you will typically see the stats and totals refresh and update every hour or two.

Contact the Community Challenge Support Team at [email protected].

You can now contact our support team directly through the Community Challenge App by selecting the Menu button at the top left corner of your screen and selecting “Contact Us”.

We’ve added an additional way to compete this year. In the new Team Sub-Challenge, you and your friends, family, or whoever you choose can form a team to compete together in the Community Challenge! You will compete against other small teams of 5 or less for the top Teams prize. There will be a separate leaderboard for the Teams Sub- Challenge.

Learn more on how to register as a team here.

The School District Sub-Challenge is a separate, side-competition for individuals who would like to earn points for a schools and/or school districts in Texas. This means that by opting in, every time you submit a healthy activity and earn points, your school district will also receive credit for your points during this year's Community Challenge.

For example, Mrs. Jane Doe lives in Taylor and is a teacher at Austin ISD. During registration, she chooses Taylor as her community and selects to opt-in to the School District Challenge. During the first week of the Challenge, she uploads a Healthy Selfie, worth 100 points. Because she opted into the District Challenge during registration, she has earned 500 points for both Taylor AND Austin ISD. Had she not opted-in to the School District Challenge, those 500 points would only have been awarded to Taylor. Way to go, Mrs. Doe!

Yes! We've pre-loaded a list of Texas schools and school districts, which was provided to us by National Center of Education Statistics. The list of districts is accessible to users who opt-in to the School District Challenge during registration.

If you don't see your school district on the list, please contact us to let us know.

If you want to participate in the School District Sub-Challenge, but forgot to opt-in during registration, please contact the Community Challenge Support Team at [email protected] via email or by selecting “Contact Us” in the Community Challenge app and we will get your School District information updated.

It's important to note that if you do forget to opt-in during registration but decide to do so at a later date, only those points you earn after you've opted-in will be awarded to your district. Points earned before you opted-in cannot be retroactively awarded.

No. In order to participate in the School District Sub-Challenge, you must also be participating in the Community Challenge, meaning you are required to represent a Texas community.